Revocation Policy

A consumer is any natural person who concludes a legal business for purposes that are mostly neither commercial nor can be attributed to their vocational activity.

Right of revocation

You have the right, within fourteen days without mentioning any reason to revoke this agreement. The revocation period is fourteen days from the day on which you or a third party named by you, which is not the carrier, is in possession of the goods. In order to exercise your right of withdrawal, you must notify us in writing: Arupa AG, Dr. Jasmin Moorby, Schwendetalstrasse 34, CH- 9057 Schwende, Tel. 41 71 796 0001, E-Mail spray[at] and declare (e.g. by a posted letter or e-mail) your decision to revoke this agreement. You can use the enclosed sample form, which is not mandatory. To stay within the 14 day revocation period it is sufficient to submit your letter of withdrawal to the post office before the end of the 14 days.

Consequences of cancellation

If you revoke this agreement, we will reimburse all payments that we have received from you, excluding delivery costs, without delay and at the latest within fourteen days from the date we receive the notification of your cancellation of your agreement. For this we use the same payment method that you have used for the original transaction, unless it has expressly agreed otherwise; in no case will you be charged any extra cancellation charges by us. We can refuse the repayment until we receive the products back again or until you send us proof that you have returned the goods, whichever is the earlier date. You have to return the goods without further delay and in any case no later than within fourteen days from the date on which you tell us about the withdrawal of this, shall be returned to us or to pass. The period is granted if the goods before the expiry of the period of fourteen days to submit.
The direct cost of returning the goods is borne by you alone.
They must be for a possible loss of value of the goods only volumes, if this loss in value on a test of the nature, characteristics and functioning of goods is not necessary to deal with them.

Sample revocation form

(if you want to revoke the contract, then please fill in this form and send it back.)
– [add: the name/company, address, e-mail address and, if present, the fax number]:
– hereby revoke(s) I/We (*) The of me/us (*) completed contract for the purchase of the following products (*)/ the provision of the following services (*)
– ordered on (*)/received on (*)
– Name of the consumer(s)
– The address of the consumer(s)
– the signature of the consumer(s) (only for communication on paper)
– date
(*) Delete as appropriate.

The exclusion or premature termination of the right of withdrawal

the right of withdrawal does not apply to contracts
for the supply of goods, which are not selectable and for the production of an individual selection or destination by the consumer or the relevant is clearly on the personal needs of the consumer needs as the arupa individual spray.
The right of withdrawal expires prematurely if we with the execution of the contract only after you have started your express consent given and at the same time their knowledge of them have confirmed that your right of withdrawal at the start of the fulfillment of contract on our part to lose. We would like to point out that we conclude the contract by the above approval and confirmation may make subject.